Help
I am not a customer yet. Can I see the catalogue?

Yes. The product catalogue is available to any visitor to our website. You can navigate, content filtering, see enlarged photos of the products, etc... But if you isnt a customer yet, you can't see the details and prices of products. Consequently you can't do an order.

I'm not a customer. Can I do an order?

No. We have no direct sales to individuals. You must be a retailer or wholesaler of multiproduct or related to the industry, become a registered customer and since then have access to product pricing and ordering.

I want to be customer: What I have to do?

If you are a retailer or wholesaler or related multiproduct of the sector, you only have to contact us using the contact form, phone or email. With custom service will inform you of everything you need for discharge, as well as the conditions of sale that best match your profile.

I am already a registered customer. How do I start my session?

To log in as a customer you must press the Login in the upper right.
You must know and save your user name and password, if you forget the password you can contact us to provide a new.

Catalogue
Catalogue

A dialog box will ask the access data.
After entering your username and password, press the Enter button to access the web as a registered user.
Then you can view the catalog whit prices, place a new orders or check your older orders.

How to order?

To order, click on the button CATALOGUE on the top menu. If you have any open order a warning red dot will appears.

Catalogue
Catalogue

On the left side you will find the different categories of products so you can quickly browse through the catalogue.

Catalogue

Undern the catalogue items you can find the pagination of the family products in the center, press the numbers to go to a specific page or the arrow keys to move to the next or previous page.

Catalogue
Catalogue

Once you have reached the first or last page of the category a button will appear on the side of the page to move to the next or previous category.

Catalogue

You can request directly in each photo with the "plus" and "minus" buttons to add or subtract packaging and arrows up and down to request for single units, in addition to introducing a specific quantity to order items for which it is permitted to do so. The labeled product was added to your shopping cart.

Catálogo
Catalogue

You can view the shopping cart by clicking the shopping cart icon in the upper right. You can also modify and delete existing lines.

Catalogue

If you click on the photo of a product can access to his details to see more information and see a bigger photo. In the details screen, if you click again on the photo of the product, this will expand as much as possible.

Catalogue
Catalogue

At the top right you will find configuration buttons and search button. You can change the number of photos you see on each page, the mosaic view or list of products and also start the search.
When you search, the catalogue will show you a reduced list of products filtered by your search, for example searching for "dishes" the catalogue will be reduced only to the dishes, even the categories of the left side will show only those with a dish.
To end the search and see the entire catalogue again, can press X placed at the end of the search bar.

Catalogue

Below categories also has a search by brand or collections, in order to reduce the catalogue to show the products of a particular brand.

How to continue or modify an open order?

If you not end the order and closed the website when you come again you will be able to continue the pending order. That order request will not be processed until it is complete.
You can check when you see a red icon in the "Catalogue" menu. This icon indicates a pending order.

Catalogue
Catalogue

When you re-enter the catalogue will be continuing the order automatically.
You can also view open orders and continue pressing the "My Account" and "Orders" in the top menu.

How I complete and send an order?

To complete your order you must press the shopping cart button at top right, then you will see the button Checkout.

Catalogue
Catalogue

If you go to the chekcout page where you should check that the order is correct, you can also modify existing lines.

Catalogue

In the new window you must select a delivery address, check the option of accepting the conditions of sale and finally the finish button order.
Your order will be transmitted at the time to be processed, you will receive an email informing the order realized.

Catalogue
Catalogue

If everything is correct press again the button Checkout.

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